Solution in Action.
Our motto is “we deliver solutions, not just reports”.
Our Vision
Our Understanding of Consulting is…
Our Understanding of Consulting is…
For us:
“Technology for the sake of technology” type transformations have little chance to be successful. Technology is an enabler and tool for the greater goal, which is: delivering the optimum citizen/customer experience.
All strategic decisions are strictly dependent on “data”. Knowing which data to use, which criteria to apply and conducting the right analysis calls for good domain knowledge and creativity.
In all operational transformations, citizen /customer experience and employee/manager experience run parallel and cannot be isolated.
All transformations should take behavioral factors into account and manage them well.
We keep analyzing until we make sure we are solving the right problem. True solution calls for distinguishing the visible problem and the root cause.
We designed our delivery model and solutions based on these principles
Our Values
Multi-Perspective Approach
Problems of public service institutions are too complicated to solve with a single point of view. We aim to provide the critical multi-disciplinary and multi-perspective approach in our solutions for public entities. We work with you for developing data driven solutions based on deep domain knowledge while bringing a service design perspective.
Collaboration
Sophisticated needs of public service call for working across multiple stakeholders and providing a multitude of competencies. Therefore, while working with our clients and their stakeholders, we collaborate with local and international solution partners (academia, think tanks, other technology and consulting companies, etc.) whose competencies we trust.
Respect and Ethics
We know the wide variety of needs that the public services institutions have and their priorities. We are fully aware of the fact that our work has an impact on not only our clients, but also on the wider public, who are indeed the clients of our clients.
Impact
Our performance indicators are how executable are the strategies and transformation plans we produce, and the results achieved through our solutions.